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Opinion: Stop speaking mortgage to your clients

Housing Wire

This jargon is what distinguishes us as professionals; however, our clients do not speak our language. If our clients spoke “mortgage” they would need us less. Starting today, let’s make a pact to only speak to our clients using words and phrases which make sense to them. We need to provide a client experience unlike any other.

Mortgage 378
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Flagstar reports data breach affecting 1.5 million clients

Housing Wire

Hackers stole the personal information of 1,547,169 clients of Michigan-based Flagstar Bank in December, according to a document sent by the financial institution to the Office of the Maine Attorney General. million clients appeared first on HousingWire. The cyberattack occurred on Dec. 3 and Dec.

Clients 419
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Prioritizing client experience will be key for brokers in 2023

Housing Wire

Client experience should be your main priority. The post Prioritizing client experience will be key for brokers in 2023 appeared first on HousingWire. What advice do you have for brokers navigating this market? DS : Mindset is everything. Now is not the time to sit back and wait for market conditions to improve.

Clients 393
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Mosaik is peak client experience, the ideal agent productivity solution: Tech Review

Inman

Mosaik is an operating system for the client experience, handling listings, tasks, transactions and relationships for real estate agents and teams.

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Deephaven Adds Andrew Spicer to Lead Correspondent Client Development

Appraisal Buzz

Non-QM residential mortgage loan provider adds 30-year veteran as its new VP of Correspondent Client Development. The post Deephaven Adds Andrew Spicer to Lead Correspondent Client Development appeared first on theMReport.com.

Clients 370
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Turn your record year into a record career by creating client-for-life relationships

Housing Wire

In this low interest rate environment, lenders are staying busy with high volumes and new clients. Ernie Graham: Once you’ve closed a transaction, there’s this natural halo effect you have with the client that means that they think well of you – until they forget about you. EG: You create balance by focusing on quality.

Clients 463
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A financial planner on which clients benefit from reverse mortgages

Housing Wire

The financial planning community is often sought after by reverse mortgage professionals as a referral source, as planners can help provide necessary clarity to their clients who are seeking the preservation of financial assets and continuing stability. sees reverse mortgages as a vehicle toward financial security for certain clients.

Mortgage 359