Turn your record year into a record career by creating client-for-life relationships

Housing Wire

In this low interest rate environment, lenders are staying busy with high volumes and new clients. Ernie Graham: Once you’ve closed a transaction, there’s this natural halo effect you have with the client that means that they think well of you – until they forget about you.

Workforce Configuration to Meet Client Needs 

Appraisal Buzz

The post Workforce Configuration to Meet Client Needs appeared first on DSNews. The post Workforce Configuration to Meet Client Needs appeared first on Appraisal Buzz.

Insiders

Sign Up for our Newsletter

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

4 Ways to Help Manage Client Expectations

McKissock

The reality, however, is many agents struggle to properly set and manage the client’s expectations of how the chaos is going to work and how the process is going to play out. Managing client expectations is critical, and sadly, often overlooked as part of the agent/client relationship.

Deephaven Adds Andrew Spicer to Lead Correspondent Client Development

Appraisal Buzz

Non-QM residential mortgage loan provider adds 30-year veteran as its new VP of Correspondent Client Development. The post Deephaven Adds Andrew Spicer to Lead Correspondent Client Development appeared first on theMReport.com.

Flagstar reports data breach affecting 1.5 million clients

Housing Wire

Hackers stole the personal information of 1,547,169 clients of Michigan-based Flagstar Bank in December, according to a document sent by the financial institution to the Office of the Maine Attorney General. million clients appeared first on HousingWire.

7 Tips for Building Strong Appraiser-Client Relationships

Appraisal Buzz

Top earners in the appraisal profession are those who consistently bring in new clients. The post 7 Tips for Building Strong Appraiser-Client Relationships appeared first on Appraisal Buzz. Are you looking to earn more referrals and repeat business?

Clients and AMCs Say the Darndest Things

Appraisal Buzz

The post Clients and AMCs Say the Darndest Things appeared first on Appraisal Buzz.

The Week Ahead: Servicers Crafting the Ultimate Client Experience

Appraisal Buzz

An upcoming Five Star/Messagepoint webinar will discuss how perfecting communication processes with your clients will help in delivering an ideal borrower experience. The post The Week Ahead: Servicers Crafting the Ultimate Client Experience appeared first on DSNews. The post The Week Ahead: Servicers Crafting the Ultimate Client Experience appeared first on Appraisal Buzz.

Agents fight misconceptions to win deals for military veteran clients

Housing Wire

First, he has his clients lender call the listing agent. There remains a belief among listing agents and their clients that the VA appraisal and closing process will be a hassle.

A financial planner on which clients benefit from reverse mortgages

Housing Wire

The financial planning community is often sought after by reverse mortgage professionals as a referral source, as planners can help provide necessary clarity to their clients who are seeking the preservation of financial assets and continuing stability.

Assignments for 4 Types of Commercial Appraisal Review Clients

Appraisal Buzz

Commercial appraisal review assignments flow from different types of clients, each with their own intended use, required scope of work, and set of concerns for the reviewer to be aware. The post Assignments for 4 Types of Commercial Appraisal Review Clients appeared first on Appraisal Buzz.

How to Break Bad News to Real Estate Clients

McKissock

When those things happen, it will be up to you to deliver the bad news honestly and openly, without destroying your clients’ confidence in you or the whole process. Follow these tips to break bad news to real clients. Before you talk to clients, take a few deep breaths to calm yourself.

Managing Your Client’s Expectations to Avoid Home Buyer’s Remorse

McKissock

As a real estate agent, your goal is to help your clients feel more confident with their decisions and not have any buyers’ remorse. After stepping away from the bidding wars, and finally moving into their new homes, these clients feel that they might have paid too much.

Black Knight, Percy Provide Client Engagement Solution for Mortgage Lenders

Appraisal Buzz

The alliance will allow Black Knight to offer clients an advanced consumer engagement solution fueled by billions of behavioral datapoints that helps real estate professionals and lenders cultivate deeper customer relationships. The post Black Knight, Percy Provide Client Engagement Solution for Mortgage Lenders appeared first on Appraisal Buzz. Black Knight Inc.

Academy Mortgage Corporation Partners With Homebot Client-For-Life Portal

Appraisal Buzz

“Homebot empowers our clients to connect with Academy’s Loan Officers about their home financing needs so they can make smart, well-timed decisions about their options,” said Jason Klaskin, SVP of Sales Support at Academy Mortgage.

Deephaven Mortgage Hires Andy Spicer as Vice President of Client Development, Correspondent

Appraisal Buzz

Andrew “Andy” Spicer recently joined non-agency lender Deephaven as vice president of client development, correspondent. The post Deephaven Mortgage Hires Andy Spicer as Vice President of Client Development, Correspondent appeared first on Appraisal Buzz.

AmeriHome puts emphasis on long-term client relationships and scalability

Housing Wire

As one of the largest correspondent investors in the country, AmeriHome is focused on being a consistent, reliable partner to its clients. We believe in being a true partner to our clients,” said John Hedlund, chief operating officer of AmeriHome.

ITSO, REALTORS Sign Up as First Canadian Clients for CoreLogic’s OneHome Portal

Appraisal Buzz

Information Technology Systems of Ontario (ITSO) and the REALTORS Association of Hamilton-Burlington (RAHB) have become the first Canadian organizations to launch CoreLogic ’s OneHome, a agent/client collaboration portal for the Matrix multiple listing platform.

9 Things Clients Expect from Their Real Estate Agent

McKissock

Without accounting for your real estate clients’ common needs and expectations , you might be underperforming and risk losing their business. Here are nine things your real estate clients are expecting from you as their real estate professional: 1.

Mortgage Cadence Clients Can Now Access Radian Title, Settlement Services

Appraisal Buzz

Through the enhanced Radian integration, Mortgage Cadence clients can now access Radian’s suite of insured and non-insured title and settlement services via Mortgage Cadence’s Collaboration Center, in addition to Radian’s mortgage insurance services. Radian Group Inc.

Creating clients for life in a hot purchase market

Housing Wire

In light of that, HousingWire sat down with Peter Paglia, Chief Strategy Officer at HomeBinder, to discuss how to create a “Client for Life” in this environment. HousingWire: As the refi boom simmers down, why should lenders focus on creating clients for life?

Clients and AMCs Say the Darndest Things

McKissock

Another student reported that in 2010 (after HVCC was void) a lender client told an appraiser they could not order appraisals directly with appraisers anymore…that they must use a third party. Then forward that answer on to the client/AMC.

Which Appraisal Clients Make Up the Majority of Your Client Base?

McKissock

What types of clients do property appraisers serve? To help answer these questions, we recently asked our real estate appraisal community, “What type of appraisal client makes up the majority of your client base?” Read our article, Advice for Working with Difficult Clients.

Client versus Intended User

Walitt Solutions

A student in my USPAP Update class recently asked me, “I know I can discuss the report with the client, but I’ve talked about the report with other intended users, too. The client is always an intended user for an appraisal or appraisal review assignment.

Real Estate Risk Management: Putting Clients’ Interests First

McKissock

Real estate agents are commonly sued for breaching their duty to act in the best interests of their client. To protect your clients’ interests, and reduce your own risk exposure, check out our highly-rated course, Know the Code: Your Guide to the Code of Ethics.

LBA Ware Taps Former State Bank VP Georgia Capalbo as Client Success Product Liaison

Appraisal Buzz

Former State Bank vice president Georgia Capalbo has joined LBA Ware , a provider of incentive compensation management (ICM) and business intelligence (BI) software solutions for the mortgage industry, as client success product liaison.

3 Ways to Turn Real Estate Client Complaints into Compliments [Guide]

McKissock

No one likes dealing with difficult real estate clients. So what happens when your real estate client has a complaint to get off their chest? Real estate client complaint: You aren’t delivering what you promised. Real estate client complaint: You are never available.

12 Ways the Best Real Estate Agents Wow Their Clients

McKissock

While good, old-fashioned customer service certainly goes a long way in impressing your real estate clients, the best agents in the business use several strategies to “wow” clients that set them apart from the rest of the competition. Talk about taking a load off clients’ shoulders.

Help your broker partners with client retention by retaining servicing

Housing Wire

The post Help your broker partners with client retention by retaining servicing appeared first on HousingWire.

Assignments for 4 Types of Commercial Appraisal Review Clients

McKissock

Commercial appraisal review assignments flow from different types of clients, each with their own intended use, required scope of work, and set of concerns for the reviewer to be aware. Government clients. Review assignments for government clients.

Juan Farias: How Technology is Helping Loan Officers Enhance Client Relationships

Appraisal Buzz

PERSON OF THE WEEK: How is technology helping LOs enhance client and partner relationships in the post-COVID landscape? The post Juan Farias: How Technology is Helping Loan Officers Enhance Client Relationships appeared first on Appraisal Buzz.

Elevating the MedSpa Experience for Your Clients with GoFormz

GoForrmz

Modernize your manual processes to create a smoother experience for your clients. How can digital forms improve my client experience? Digital forms can improve your client experience in many ways! Clients can fill out forms faster Free your clients from time-consuming paperwork.

Advice for Working with Difficult Clients

McKissock

Even if the bulk of your appraisals are fairly cut and dried, and require minimal interaction with a human client, any appraiser will occasionally have to work with a difficult client. Here are some tips for working with difficult clients. Learn your client’s objectives.

Breaking Up with Difficult Real Estate Clients

McKissock

The goal is generally to garner clients that will give you repeat business—and good word of mouth. As such, the thought of ending a client relationship may seem unfathomable. However, success—for both you and your clients—depends on a solid working relationship.

What role does the servicer play in creating clients for life?

Housing Wire

The post What role does the servicer play in creating clients for life? Uday Devalla, EVP, Chief Technology Officer at Sagent. Until recently, mortgage servicing was more about cash-flow math than consumer experience.

Working With Real Estate Investors? Here’s Why They Make Great Clients

McKissock

Are you wondering what the best clients to work with are to advance your real estate career? One of the worst nightmares of any real estate agent – whether beginner or experienced – is dealing with difficult clients. Access a large client pool.

Success with Millennial Real Estate Clients: Q&A with Dara Alperen Cipollone

McKissock

She approaches real estate the same way she approached her healthcare work: ensuring that, from start to finish, whether buying or selling, her clients have a smooth transaction and achieve their goal. Q: How do your Millennial real estate clients find their way to you?

Appraisal Logistics’ client list increases

Valuation Review

Appraisal Logistics recently announced that an internal review showed the company added more than 30 new lender clients in 2021. This represents significant growth for the company during a year that challenged many in its space

Sales Boomerang’s automatic borrower intelligence system works to boost its clients’ customer retention

Housing Wire

Our clients retain as high as 65% or more of their past customers. The result is that for every $1 our clients pay us, we return $20 of profit to them,” says Kutsishin. Gone are the days of calling up a past client in the vague hope they might be ready for a new loan.

Commercial Client Support Specialist

Dart Appraisal

Commercial Client Support Specialist Do you excel at providing customer support and have outstanding communication skills? We are currently seeking an experienced customer support person to join our team to provide exceptional service to a dedicated group of clients.