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Housing Wire
AUGUST 14, 2023
Though this would typically signal a time for panic across the residential real estate profession, those who can focus on servicing their clients with a mind for the future will be well positioned for whenever the economics for home buying become more favorable. Provide clients with market updates. Did a client recently get a new job?
Housing Wire
MARCH 20, 2023
This jargon is what distinguishes us as professionals; however, our clients do not speak our language. If our clients spoke “mortgage” they would need us less. Starting today, let’s make a pact to only speak to our clients using words and phrases which make sense to them. We need to provide a client experience unlike any other.
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Housing Wire
JULY 20, 2023
There have been numerous studies done on client retention over the years, and while the exact figures vary, most suggest that it can be anywhere from five to 25 times more expensive to acquire a new client than to keep an existing one. Set, and stick to, client retention goals. Repeat client business doesn’t happen by accident.
Housing Wire
JUNE 6, 2023
Barnes, a branch manager at Mann Mortgage , recently had a client who planned to live in a new home for five years before selling it. The client requested a cost analysis to compare monthly payments on a mortgage at 7.5% In that client’s case, it made sense to pay to do a permanent buy down,” Barnes said. versus a 6.5%
Housing Wire
JUNE 22, 2022
Hackers stole the personal information of 1,547,169 clients of Michigan-based Flagstar Bank in December, according to a document sent by the financial institution to the Office of the Maine Attorney General. million clients appeared first on HousingWire. The cyberattack occurred on Dec. 3 and Dec.
Inman
SEPTEMBER 21, 2023
Here are a few budget-friendly expenditures that author and coach Darryl Davis recommends for your next client appreciation event. In today’s economy, every dime matters.
Housing Wire
OCTOBER 27, 2022
Client experience should be your main priority. The post Prioritizing client experience will be key for brokers in 2023 appeared first on HousingWire. What advice do you have for brokers navigating this market? DS : Mindset is everything. Now is not the time to sit back and wait for market conditions to improve.
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