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Four secrets to mastering client retention

Housing Wire

There have been numerous studies done on client retention over the years, and while the exact figures vary, most suggest that it can be anywhere from five to 25 times more expensive to acquire a new client than to keep an existing one. Set, and stick to, client retention goals. Repeat client business doesn’t happen by accident.

Clients 224
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Leadership lessons learned from team sports

Housing Wire

My college basketball career at Dartmouth College — and later during a professional stint overseas — played a significant role in developing the leadership skills I utilize every day. It ensures team members understand their duties and responsibilities, helps build quality client relationships and creates a positive work environment.

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4 ways to effectively train your title agency employees

Housing Wire

In this article, we’ll examine four effective strategies to help you navigate these challenges and prepare your team for the changing housing market. By investing in education now, you’ll be ready to capitalize on a potential market rebound and set your agency apart from the competition. ” We agree. The good news?

Training 310
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Real estate tech roundup: CoStar buys Homesnap

Housing Wire

“Homesnap has spent years building tools that reinforce the agent-client relationship and arm both home buyers and agents with the data and software they need to find homes and do their jobs,” said John Mazur, CEO of Homesnap. “We PROJETO was originally only made available to the firms own clients in September.

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People movers: Opendoor, Incenter, LRES

Housing Wire

As chief investment officer, Morillo will oversee the strategy and development of the company’s pricing capabilities, as well as its data science initiative, tapping into his experience in risk, modeling and asset management at some of the world’s biggest investment companies to help grow Opendoor.

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Why regular check-ins are the unsung heroes of agent retention

Housing Wire

The real estate market is saturated with brokerages offering almost identical commission structures, technical support and growth opportunities. However, the costs are much more extensive when considering elements like lost client relationships, disrupted team dynamics and even the potential reputation damage from high agent turnover.

Agents 388
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Deephaven Mortgage offers hands-on training to help brokers gain expertise with non-QM product offerings

Housing Wire

On the other hand, they’re often worried it may be difficult to learn how to broker non-QM,” said Shelly Griffin, Senior Vice President of Client Development. We also provide them with white label marketing materials explaining non-QM and different product options that they can simply pass on to borrowers or real estate agents.”.

Training 335