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AmeriHome puts emphasis on long-term client relationships and scalability

Housing Wire

As one of the largest correspondent investors in the country, AmeriHome is focused on being a consistent, reliable partner to its clients. In the COVID-19 era, that means AmeriHome has spent even more time listening to what clients need and adapting their products and services to help clients navigate constantly changing lending conditions.

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Four secrets to mastering client retention

Housing Wire

There have been numerous studies done on client retention over the years, and while the exact figures vary, most suggest that it can be anywhere from five to 25 times more expensive to acquire a new client than to keep an existing one. Set, and stick to, client retention goals. Repeat client business doesn’t happen by accident.

Clients 228
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Leadership lessons learned from team sports

Housing Wire

My college basketball career at Dartmouth College — and later during a professional stint overseas — played a significant role in developing the leadership skills I utilize every day. It ensures team members understand their duties and responsibilities, helps build quality client relationships and creates a positive work environment.

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4 ways to effectively train your title agency employees

Housing Wire

Develop a mentoring or coaching program Much has been made about the title industry’s silver tsunami — the anticipated departure of seasoned long-tenured professionals due to retirement. Hands-on training and experiential learning are crucial for developing a practical understanding of the intricate transactions and procedures of title work.

Training 310
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Real estate tech roundup: CoStar buys Homesnap

Housing Wire

Homesnap has spent years building tools that reinforce the agent-client relationship and arm both home buyers and agents with the data and software they need to find homes and do their jobs,” said John Mazur, CEO of Homesnap. “We PROJETO was originally only made available to the firms own clients in September. million to over 2.6

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People movers: Opendoor, Incenter, LRES

Housing Wire

As chief investment officer, Morillo will oversee the strategy and development of the company’s pricing capabilities, as well as its data science initiative, tapping into his experience in risk, modeling and asset management at some of the world’s biggest investment companies to help grow Opendoor.

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Why regular check-ins are the unsung heroes of agent retention

Housing Wire

However, the costs are much more extensive when considering elements like lost client relationships, disrupted team dynamics and even the potential reputation damage from high agent turnover. It could indicate that the agent excels at closing deals but may need to improve client communications or after-sale service.

Agents 389