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Four secrets to mastering client retention

Housing Wire

There have been numerous studies done on client retention over the years, and while the exact figures vary, most suggest that it can be anywhere from five to 25 times more expensive to acquire a new client than to keep an existing one. Start by tracking your current business. Set, and stick to, client retention goals.

Clients 241
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How the homeowner management approach builds a moat around real estate businesses

Housing Wire

Historically, though, professionals let their clients go after the transaction is complete rather than building a moat around the client that assures future transactions. The newest prop tech applications to moat the client relationship are home management tools. Offer bundled services options.

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Strategies for securing listings in today’s housing market

Housing Wire

By embracing different opportunities, agents can expand their chances of securing more listings and growing their business. A trustworthy Client Relationship Management (CRM) system is an important asset, allowing agents to effectively manage and track interactions with clients.

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Why regular check-ins are the unsung heroes of agent retention

Housing Wire

A common thought among brokers revolves around the idea that if your gross commission income or office size is not increasing, you’re not successfully growing your brokerage. According to the National Association of Realtors (NAR), the average tenure of an agent with a brokerage is six years.

Agents 404
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This fun Swedish daily ritual builds better businesses

Inman

Nikki Beauchamp explores how adopting "fika" on the daily can help nurture colleague and client relationships and create a company culture agents (and clients) want to join. Have you heard of the Swedish tradition "fika"?

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Real estate technology adoption in a post-pandemic world

Housing Wire

Agents, teams and brokerages are now seriously reconsidering the technology platform, tools and services needed to effectively do business today. The broker business is more competitive than ever before and as we look ahead to 2021, it will be those agents who rely on real estate technology who will forge ahead successfully.

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The influencer’s edge: Thriving in real estate during times of change

Housing Wire

While they’re busy worrying, you should be busy working. Your clients need a guide, and you are poised to be that guiding light. Scripting the narrative As you engage with clients, your message should be one of assurance and insight. You need to own the narrative with your clients. This is your moment.