Housing Wire
JULY 20, 2023
There have been numerous studies done on client retention over the years, and while the exact figures vary, most suggest that it can be anywhere from five to 25 times more expensive to acquire a new client than to keep an existing one. Set, and stick to, client retention goals. Repeat client business doesn’t happen by accident.
Housing Wire
SEPTEMBER 15, 2020
In this low interest rate environment, lenders are staying busy with high volumes and new clients. Ernie Graham: Once you’ve closed a transaction, there’s this natural halo effect you have with the client that means that they think well of you – until they forget about you. EG: You create balance by focusing on quality.
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CA Realty Training
MARCH 29, 2021
It’s important to know how to set up and maintain a good foundation with your clients. Better relationships mean a better overall experience that will lead to more sales and referrals. First, let’s discuss some ways you can start building relationships that last beyond the first transaction. Communication. Get Personal .
Housing Wire
APRIL 24, 2024
While the real estate industry is forever in flux, one constant is that it’s a relationship business. One of the biggest challenges for agents is finding new clients and staying top-of-mind until they are ready to buy or sell. Automated lead nurturing helps you consistently follow up with every client. Wondering how?
Housing Wire
NOVEMBER 28, 2023
It’s about being the voice that cuts through the noise, the trusted source of information when rumors and confusion are rampant. Your clients need a guide, and you are poised to be that guiding light. Scripting the narrative As you engage with clients, your message should be one of assurance and insight.
Housing Wire
NOVEMBER 29, 2023
However, the costs are much more extensive when considering elements like lost client relationships, disrupted team dynamics and even the potential reputation damage from high agent turnover. It could indicate that the agent excels at closing deals but may need to improve client communications or after-sale service.
Housing Wire
AUGUST 31, 2022
The industry-leading solution integrates the industry’s largest property ownership and public record data sets, including homeowners’ association contact information, helping lenders accelerate decision-making and increase pull-through rates. Enhanced Efficiency. Backed by Superior Service and Commitment to Leadership.
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