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Sales Boomerang’s automatic borrower intelligence system works to boost its clients’ customer retention

Housing Wire

The lending industry is notorious for its poor customer retention – in fact, only 1 in 5 borrowers return to their original lender for a subsequent loan. Our clients retain as high as 65% or more of their past customers. The result is that for every $1 our clients pay us, we return $20 of profit to them,” says Kutsishin.

Clients 330
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Planet acquires Platinum Home Mortgage Corporation

Housing Wire

Connecticut-based lender and servicer Planet Home Lending has acquired the assets of Illinois-based retail lender Platinum Home Mortgage Corporation. The transaction doubled Planet’s clients base in the correspondent space, with 60% of these clients delivering loans monthly to the lender, Dubeck said.

Retail 391
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Total Home Valuex from CoreLogic leverages machine learning to simplify and standardize valuation

Housing Wire

Using an AVM helps lenders quickly and accurately get an independent assessment of collateral value, which can streamline the home buying process for them and the borrower. Total Home Value x (THV x ) from CoreLogic is a state-of-the-art AVM built to simplify and standardize valuation through the loan lifecycle.

Valuation 351
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Now is the time to cultivate strong borrower-lender relationships

Housing Wire

If you’re an LO, you need to offer your clients something that fits today’s narrative — making the most of the home that you’ve got, while being on-call to help when someone needs to borrow money or move. This was fun to look at when home values were skyrocketing but is kind of depressing when the market starts to flatten or decline.

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New American Funding partners with EasyKnock on sale-leaseback program

Housing Wire

California lender New American Funding has partnered with EasyKnock, a New York startup that buys homes and rents them back to sellers, allowing clients to access their home equity through non-traditional means. If the home value appreciates, customers get to keep the difference.

Tenants 320
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Black Knight Servicing Digital helps servicers deliver a convenient customer experience

Housing Wire

Black Knight Servicing Digital is a powerful, white-labeled solution that allows servicers to provide consumers with information about their home value and how to grow and leverage wealth from their property. Black Knight strives to lead our industry in providing clients with tools that facilitate homeownership,” Madigan said.

Design 334
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Understand home equity lending and how lenders can acquire home equity customers

Clear Capital

Home equity lending is a hot topic, with homeowners boasting near-record amounts of equity. Mordor Intelligence estimates that as of 2024, the home equity lending market size is estimated at nearly $31 billion, and is expected to grow to $36 billion by 2029. What is home equity lending?

Lending 36