Housing Wire
JULY 20, 2023
There have been numerous studies done on client retention over the years, and while the exact figures vary, most suggest that it can be anywhere from five to 25 times more expensive to acquire a new client than to keep an existing one. Set, and stick to, client retention goals. Repeat client business doesn’t happen by accident.
Housing Wire
DECEMBER 27, 2023
In the nearly two months since a Missouri jury found the real estate industry liable for colluding to artificially inflate real estate agent commissions, Jason Posnick has fielded a lot of questions about commissions and cooperative compensation from clients. I was at a listing appointment for a $2.5
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Housing Wire
JANUARY 10, 2024
Add the clients’ names and the date of their closing. During the transaction process, be on the lookout for little hints from your clients about things they like or things they enjoy, then think about how you can take them to the next level. However, you don’t have to break the bank to gift well.
Housing Wire
DECEMBER 23, 2020
AI can be used to help Realtors automate the entire hand-holding process – nurturing, concierge, tagging, scheduling, follow-up – essentially becoming an intelligent virtual assistant working for Realtors 24/7 to ensure they work smarter, not harder. No real estate technology can replicate the power of true human connection.
Housing Wire
NOVEMBER 29, 2023
According to the National Association of Realtors (NAR), the average tenure of an agent with a brokerage is six years. However, the costs are much more extensive when considering elements like lost client relationships, disrupted team dynamics and even the potential reputation damage from high agent turnover.
Housing Wire
JUNE 19, 2023
Historically, though, professionals let their clients go after the transaction is complete rather than building a moat around the client that assures future transactions. The newest prop tech applications to moat the client relationship are home management tools. Give customers one place to manage their home.
McKissock
AUGUST 19, 2020
The goal is generally to garner clients that will give you repeat business—and good word of mouth. As such, the thought of ending a client relationship may seem unfathomable. However, success—for both you and your clients—depends on a solid working relationship. Reasons to end a client relationship.
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