article thumbnail

4 Ways to Help Manage Client Expectations

McKissock

The reality, however, is many agents struggle to properly set and manage the client’s expectations of how the chaos is going to work and how the process is going to play out. Managing client expectations is critical, and sadly, often overlooked as part of the agent/client relationship.

Clients 87
article thumbnail

A loan officer’s ultimate guide to appraisal modernization

Housing Wire

Property data collection consists of a complete interior and exterior inspection of the subject property. Freddie Mac announced automated collateral evaluation (ACE) as a new solution and Fannie Mae followed not long after with the introduction of Property Inspection Waivers (later renamed Value Acceptance).