Customer Story: BluePrint Automation
“GoFormz was our choice because it’s easy to use from both the administrative point of view and the engineers’ point of view, which is very important to us.”
About BluePrint Automation
For 40 years, BluePrint Automation has been engineering turnkey packaging automation systems for all industries; from food to pharmaceuticals, and more. Headquartered in Woerden, Netherlands, their team of experts designs and manufactures custom packaging machinery unique to the needs of each client. They’ve built a reputation for reliable solutions that withstand the test of time, built efficiently and intuitively.
Challenge
Service engineers needed to improve the way they tracked information about maintenance and repair visits. Before implementing GoFormz, they were using carbon copy forms to track travel details, hours worked, and customer satisfaction. They needed a solution that prevented lost forms, automated calculations, gathered signatures, and automatically emailed copies to multiple parties.
Solution
With GoFormz, the service engineers enter all their service report details into a digital form, eliminating illegible handwriting and miscalculations. Thanks to automated emails, the form is immediately routed to the service coordinators and the client, making record-keeping easier than ever.
Results
Time saved from gathering and scanning forms
Gained the ability to edit existing forms
Streamlined company and client communication
See the full customer story to learn the details behind BluePrint Automation’s transformation from carbon copy paper forms to streamlined and automated digital service reports.
