They ask you at the inspection “So, how much do you need this to come in at?”

That’s a step towards mortgage insurance fraud and a lost license. An appraiser’s data, reasoning and final opinion should be credible, reliable, independent, impartial and objective. The financial collapse of 2008 was a prime example of what happens when various parts of the real estate machine stop functioning objectively and begin to “make deals work.” We occasionally still hear reports of agents and lenders telling homeowners to try to influence the appraiser’s opinion. Make no mistake - these individuals are trying to shift the liability for mortgage fraud from themselves to another party.

The overall health of the real estate market relies upon all parties acting in an ethical fashion, and as a consumer, you have a part to play in that. If you ever experience this from an agent, feel free to call the Pennsylvania Association of Realtors and report an ethics violation by clicking here. If you ever experience this from a loan officer, feel free to report this behavior to the CFPB here. If you feel that an appraiser has artificially inflated a market value opinion, report this behavior to the PA Appraiser Board here.

They hide material defects in their reports.

After nearly 20 years of appraising, we’ve seen some weird things. Wells in living rooms, septic tanks in basements, bomb shelters, and we could go on. An appraiser who runs across one of these items knows that they are in for a long couple of days. Wouldn’t it be nice if they just… left it out of the report? No, that’s fraud.

Appraisers appear before the state board annually who attempt to hide material defects. Perhaps it was because they were lazy and didn’t want to deal with it, or they wanted the deal to go through and knew that the high tension power lines overhead would be an issue. Whatever the reason, these add up to fraud and can have serious penalties.

There are two ways to take a picture of the front of the home above… one hides the defects, and one shows that the property is built between powerlines, next to a highway overpass and across from a storage facility.

They always come in at exactly the contract price.

If agents have done their job, then the contract price should be close to the market value. In an ideal world, both agents fight for the interest of their client (whether the buyer or the seller) and this results in a market value sale. However, the agent has a financial incentive to see the price be as high as possible… because that’s where their commission comes from. We know that most agents don’t allow this to affect them consciously, however, the statistics show that it does have an effect across the country. If an appraiser only even “makes the deal work” then they are not doing their job to protect the interest of their client, who is most often the lender.

They offer to talk to you about everything.

This one is hard to understand. Uniform Standards of Professional Appraisal Practice (USPAP) requires that appraisers maintain confidentiality with their clients, and their client is the entity who contracts them to perform the appraisal. In mortgage transactions, this is almost always the bank OR another third party, and almost never the homeowner or buyer. This means that an appraiser following the standards of the profession can not talk to you… even if you paid your bank for the report.

We know that this is frustrating, however, it is the rule that governs the profession. Sadly, to get your questions answered you can not go directly to the appraiser, but rather must go to your lender. If an appraiser says, “I wish I could talk to you, however, you are not my client,” they’re not giving you the run-around, they’re doing their job right.

They “just make it work.”

This is code in the industry that usually means, “We don’t care about a credible report, just put something together that allows us to close this loan!” We’ve addressed above how this can happen in the value or in material defects, but sometimes it has to do with the whole process.

What happens when a property is truly a white elephant? Strange from top to bottom. The appraiser has 0 comparable properties after going back 10 years. The property is so unique that the appraiser fears there isn’t a market for the property (making even the cost approach to value non-credible). Hard work and a lot of research will sometimes reveal credible data with which to make adjustments, but sometimes, there just isn’t data.

Good appraisers at this point turn the assignment down and walk away. Bad appraisers stick their finger in the air and make something up.