[Video] Customer Story: Whetstone Valley Electric Co-Op
“GoFormz has definitely helped on the material inventory side of things. We’ve definitely been able to help get that loss down by being able to report on-site.”
About Whetstone Valley Electric Co-Op
Whetstone Valley Electric Co-Op is a rural electric cooperative serving approximately 3500 consumers in northeast South Dakota. In addition to providing utility power to their members, they have a member services department that attends to miscellaneous needs such as electrician or heating services.
Challenge
Whetstone Valley Electric Co-Op struggled with keeping track of papers during the transfer of items between individuals. They required a solution that would allow them to eliminate the use of paper without changing their existing forms.
Solution
Utilizing Template Events and advanced functionalities such as Hidden Fields, Datasources, Barcode Scanning, and Conditional Logic, Whetstone Valley Electric Co-Op successfully optimized their internal communication processes, leading to notable improvements in their organization, collaboration, and data collection processes.
Results
Uses Conditional Logic with Hidden Fields to trigger email Template Events, streamlining their collaboration, communication, and processing times
Leverages Data Sources in Table fields to auto-populate material data, like pricing of assets, to streamline form-filling processes and ensure accurate, thorough data collection
Utilizes Barcodes to scan water heaters that automatically populate a serial number and a form to fill out and complete
Leverages the Location field to capture more accurate, thorough information on meter inspections
Forms
Tools and Truck Inspection Sheet
Commercial Lighting Application
Job Briefing Form
Estimate Report
Job Report Form
Meter Inspection Form
Marathon Water Heater Form
Warranty Claim Form
Water Heater Registration
Residential Heating Incentive Application
To read Whetstone Valley Electric Co-Op’s full customer story and learn more about utilizing the GoFormz platform, check out the entire customer success story by clicking the button below.
