[Video] Customer Story: Rhino Cable Services

Our first form was just to replace paper, now the way we are angling to use GoFormz is like a data collection and transmutation tool. It’s really become a big part of our business.
— Jesse Ordonio, Operations Director, Rhino Cable Services

About Rhino Cable Services

Founded in 2005 and recently purchased in 2021 by Mastec, Rhino Cable Services is a telecommunications and maintenance company that provides services including aerial and underground cable installation, inside plant/MDU, splicing, project management, and emergency response to outages. Headquartered just outside Philadelphia, they also have warehouses in Bensalem, Pennsylvania, Sicklerville, New Jersey, and another office in Millbourne, Pennsylvania.

Challenge

Rhino Cable Services needed to replace their pen and paper methods with a digital solution that minimized changes to their pre-existing processes, streamlined approvals, enhanced internal communication, and improved client-facing documentation.

Solution

Rhino Cable Services transformed their existing paper forms into identical, digital versions. Utilizing Image fields and automated email routing, the Rhino Cable Services team improved their data collection in the field, streamlined approval processes, and expedited internal processes – allowing Rhino Cable Services to accomplish more work with fewer people.

Results

  • Enhances client-facing documentation using the Image field to show proof of work

  • Streamlines approvals through automatic email routing

  • Completes more work with fewer people through improved productivity

Forms

  • Daily Form

  • Job Estimates

To read Rhino Cable Services’ full customer story and learn more about utilizing the GoFormz platform, check out the entire customer success story by clicking the button below.