[Video] Customer Story: CCDC
“...you go from 60 cents up to a $1.97 for a stamp to only needing to use a public form link for all the necessary paperwork.”
About CCDC
CCDC, which was founded in 2002 in Central Illinois and has been serving Christian County for over 20 years, operates in the affordable housing sector. CCDC strives to eliminate obstacles that residents encounter, enhance the local housing market, and develop habitable, secure, and economical homes for low-income residents.
Challenge
In order to handle the compliance paperwork essential for their operations in the affordable housing industry, CCDC needed a digital form solution that would not only enhance the efficiency of their paperwork processing but also simplify form filling for both managers and residents.
Solution
CCDC turned to GoFormz to digitize their paper forms, enabling residents and managers to complete them remotely using their preferred devices. As a result, the necessary paperwork is prepared in advance by auto-populating form information and providing the appropriate forms for residents to complete ahead of time. Additionally, completed forms are automatically routed to the proper contacts.
Results
Reduced paperwork processing from 30 minutes for each form to 10 minutes for the entire process, resulting in significant time savings
Cost savings through the Public Forms feature
Leverages Conditional Logic to auto-populate additional forms required for resident form-filling purposes, streamlining data capture demands
Streamlines communication between residents and managers via Template Events
Forms
Recertification Form
Pre-Application Form
Application Form
Verification Form
Inspection Form
To read CCDC’s full customer story and learn more about utilizing the GoFormz platform, check out the entire customer success story by clicking the button below.
