The company attributes the success to “consistent coaching and humanizing of the chatbot,” which in the past year increased daily messages by 322 percent and daily lead responses by over 108 percent.

In these times, double down — on your skills, on your knowledge, on you. Join us Aug. 8-10 at Inman Connect Las Vegas to lean into the shift and learn from the best. Get your ticket now for the best price.

Phoenix-based sales accelerator Chime Technologies announced this week that its chatbot AI Assistant has a 93 percent conversational accuracy rate, following four years of product development.

Chime attributed the success of its chatbot to “consistent coaching and humanizing of the chatbot,” in a statement released on Feb. 20.

“Four years ago, our forward-thinking product development team recognized the potential for AI to significantly impact the real estate industry and delivered a powerful and intuitive chatbot designed to help agents work smarter and not harder,” said Dave Carter, Chime vice president of marketing.

“Today, we are proud of the value AI Assistant offers our customers nationwide in attracting and converting leads for increased business. We will continue to prioritize humanizing our AI to deliver high-quality interactions for the benefit of agents and consumers alike.”

In the past year, the chatbot has increased daily messages by 322 percent and daily lead responses by over 108 percent, according to the news release. Twenty twenty-two also saw chatbot adoption among customers increase by 46 percent.

Chime’s chatbot capabilities cover every aspect of the homebuying and selling process, according to the company. It can help schedule appointments for showings with clients, convert cold leads into hot leads with a six-month campaign and respond to listing ad questions in real time, the announcement notes. Some AI assistant packages also include Facebook Messenger integration, which allows the bot to chat with users on the social media platform.

Chime claims its chatbot saves time and expedites workflow by sending notifications to agents when clients engage with them. It also provides users with groups and tags to manage their leads.

The company intends to integrate the AI chatbot into its sales acceleration program to help increase agent productivity.

As of late, Chime has focused on broader, large-scale implementations of new technologies rather than smaller, agent-focused tweaks. It recently rolled out a brokerage recruiting tool, invested heavily in its customer support staff and developed a social media marketing offering.

Email Ben Verde

Show Comments Hide Comments
Sign up for Inman’s Morning Headlines
What you need to know to start your day with all the latest industry developments
By submitting your email address, you agree to receive marketing emails from Inman.
Success!
Thank you for subscribing to Morning Headlines.
Back to top
Only 3 days left to register for Inman Connect Las Vegas before prices go up! Don't miss the premier event for real estate pros.Register Now ×
Limited Time Offer: Get 1 year of Inman Select for $199SUBSCRIBE×
Log in
If you created your account with Google or Facebook
Don't have an account?
Forgot your password?
No Problem

Simply enter the email address you used to create your account and click "Reset Password". You will receive additional instructions via email.

Forgot your username? If so please contact customer support at (510) 658-9252

Password Reset Confirmation

Password Reset Instructions have been sent to

Subscribe to The Weekender
Get the week's leading headlines delivered straight to your inbox.
Top headlines from around the real estate industry. Breaking news as it happens.
15 stories covering tech, special reports, video and opinion.
Unique features from hacker profiles to portal watch and video interviews.
Unique features from hacker profiles to portal watch and video interviews.
It looks like you’re already a Select Member!
To subscribe to exclusive newsletters, visit your email preferences in the account settings.
Up-to-the-minute news and interviews in your inbox, ticket discounts for Inman events and more
1-Step CheckoutPay with a credit card
By continuing, you agree to Inman’s Terms of Use and Privacy Policy.

You will be charged . Your subscription will automatically renew for on . For more details on our payment terms and how to cancel, click here.

Interested in a group subscription?
Finish setting up your subscription
×