Wednesday, May 8, 2024 | The Latest Buzz for the Appraisal Industry

J.D. Power Reports Higher Mortgage Origination Volume, Lower Customer Satisfaction

The U.S. mortgage industry has earned an average profit of $4,202 per loan on its way to record volume and a record $4.4 trillion in new loans originated in 2020 – and the perfect storm of low interest rates and high home values has kept the gold rush going in 2021. According to J.D. Power’s 2021 U.S. Primary Mortgage Origination Satisfaction Study, mortgage originators have struggled to manage surging refinancing volume and efforts to

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Karen Connolly

Going to Extremes

Does the cost of homeowners insurance affect the price of a home? In some markets, the answer is increasingly yes. In recent years, insurance companies

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