PERSON OF THE WEEK: What is “good customer service?” In many ways the answer to this question depends on the industry and the specific service being provided. In the case of real estate services providers, it means providing the necessary tools and training to representatives – as well as clear, concise and patient communication with customers.
To learn more, MortgageOrb recently interviewed Nick Nikolenko, customer service manager for RES.NET, a wholly-owned subsidiary of USRES
Does the cost of homeowners insurance affect the price of a home? In some markets, the answer is increasingly yes. In recent years, insurance companies
This article is featured in the 2023 edition of the Appraisal Buzz Magazine. Some other features we have in our magazine include Buzztoon comics, as
Let’s get real for a moment. When that email from an AMC hits your inbox, asking for your best fee and quickest turnaround, do you
By now, most appraisers are aware that Fannie Mae and Freddie Mac (GSEs) have embarked on a complete overhaul of the Uniform Appraisal Dataset (UAD).
