BLOG VIEW: On April 21, 2021, the U.S. Court of Appeals for the Eleventh Circuit issued an opinion in Hunstein vs. Preferred Collection and Management Services Inc., creating new risk and uncertainty around the most common, everyday business practices used by many debt collectors, including loan servicers.
Debt collectors often contract with third-party vendors for services such as a creating and mailing collection letters, receiving incoming phone calls, and even simple accounts receivable bookkeeping.
