Thursday, May 9, 2024 | The Latest Buzz for the Appraisal Industry

Josh Lehr: Retail Lending vs. Direct: Leveraging Multiple Channels to Create Customers for Life

PERSON OF THE WEEK: Mortgage lenders have made great strides in delivering a seamless all-digital mortgage experience. Lender adoption of technology to facilitate a “contactless” mortgage process has rapidly accelerated due to the pandemic.

But just because a lender is successful in delivering a great, all-digital customer experience when originating a first mortgage via the direct channel, how does that stack up against the experience delivered by the same lender – such as a

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Karen Connolly

Going to Extremes

Does the cost of homeowners insurance affect the price of a home? In some markets, the answer is increasingly yes. In recent years, insurance companies

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