PERSON OF THE WEEK: Artificial intelligence and machine learning hold great promise for delivering a completely seamless, all-digital mortgage experience. In fact, today’s top loan origination systems and servicing systems deliver automation and self-service at levels that are comparable to true “AI.”
But today’s newer systems can deliver a degree of intelligence and “self-awareness” that far exceeds the rudimentary automation served up by past systems. With AI baked in, the next generation of loan