Joseph Camerieri: Why Mortgage Tech Investments Often Don’t Reduce Cost to Originate

PERSON OF THE WEEK: During the past 20 years or more, mortgage lenders have put a strong focus on adopting technologies that automate the origination process and enable a seamless borrower experience. Although it was recognized throughout the industry that most borrowers would need human assistance in the mortgage process, lenders nonetheless were compelled to deliver an all-digital, paperless mortgage process to augment their more traditional sales channels. For many lenders, the timeline for

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